Effective Date: May 15, 2024
Agnew Law (“we,” “us,” “our,” or “the Firm”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our website (AgnewHealthLaw.com) or communicate with us by phone, SMS/text, voicemail, email, or other means.
Scope
This Policy applies to personal data collected through our website and through communications by phone, text, voicemail, and email. By interacting with us, you consent to the practices described here, subject to applicable law.
Information We Collect
We may collect information you provide directly, such as your name, address, phone number, email address, and details of your inquiry or matter. We may also collect technical information automatically, such as your IP address, browser type, device type, pages visited, and timestamps. We collect communications metadata such as call logs, text message delivery details, and voicemail records. Calls or voicemails may be recorded with notice and as permitted by law. We may receive information about you from third parties such as scheduling tools, client portals, or payment processors.
How We Use Information
We use your information to respond to inquiries, schedule consultations, and deliver legal services. We may send administrative messages such as confirmations, billing notices, or updates. Where permitted, we may send newsletters or informational content. We use data to operate, secure, and improve our website, systems, and communications, and to comply with our legal and professional obligations.
Disclosures and Sharing
We may share information with service providers who assist us under confidentiality agreements. We may disclose information as required by law, court order, or to protect our rights, safety, or property. We may disclose information in connection with fraud prevention, security, or technical issues. If we use cloud communication services such as Dialpad, we comply with their guidelines for data handling and disclosure, which generally require a valid legal process for content disclosure.
SMS / Text Messaging and Phone Communications
We may use SMS/text messaging and phone calls to communicate with you about scheduling, reminders, billing, or case updates. Standard message and data rates may apply. By providing your mobile number, you consent to receive such messages. You may opt out at any time by replying “STOP” to a text message or by contacting us directly. You may request assistance or help via SMS by replying HELP. Standard message and data rates apply. We comply with applicable messaging carrier requirements and the Telephone Consumer Protection Act (TCPA). We do not sell or share your phone number with any third parties.
Email Communications
We may use your email to respond to inquiries or provide updates. Standard email may not always be encrypted, so we encourage you not to send sensitive information through unsecured email. You may opt out of non-essential emails at any time.
Cookies and Tracking
We may use cookies and similar technologies to enhance your experience and analyze site performance. You may disable cookies in your browser settings, though some features may not function properly.
Data Retention and Security
We retain personal data only as long as necessary to fulfill the purposes described in this Policy or as required by law. We implement administrative, physical, and technical safeguards—including encryption, secure storage, and access controls—to protect your information.
Your Rights
You may request access to or correction of your personal information. You may request that we limit or stop certain communications, and you may opt out of marketing emails or texts at any time. If you have concerns about how we handle your information, you may contact us directly using the information below.
International Transfers
If information is transferred across borders, we will do so in compliance with applicable laws and with appropriate safeguards.
Third-Party Links
Our website may link to external websites. We are not responsible for the privacy practices of those sites.
Changes to This Policy
We may update this Privacy Policy periodically. Updated versions will be posted on our website with a revised “Last Updated” date. Material changes may also be communicated directly.
Contact Us
Agnew Health Law
Email: matthew@agnewhealthlaw.com
Phone: 316-202-4003
Address: 7651 S Greenwich, Derby, Kansas 67037
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us using the above information.